FAQ / Shipping & Delivery
Why is there no carrier assigned to my tracking number and what do I select under “Select Carrier”?
The order tracking database contains multiple carriers, and tracking numbers may not be automatically assigned to a carrier. Therefore, you must manually select a carrier.
To select a carrier, first click on “Select Carrier,” then enter the carrier in the search field, and click on the icon that appears to view your tracking details.
Shipping & Delivery